Female Sales Associate at Khenpro Global Services

Location: Lekki, Lagos

Duties and Responsibilities

• Welcome and greet customers as they enter the store.
• Offer help and provide direct assistance to customers.
• Provide in-depth product knowledge, including features, benefits, and overall value
• Answer customer questions and concerns.
• Attend to the unique and individual shopping needs of each customer.
• Upsell when appropriate; promote current sales, promotions, coupon deals, etc
• Process purchases, returns, and exchanges.
• Handle customer complaints in a calm and professional manner.
• Report anything unusual or any major incidents to management.
• Help organize back stock and perform inventory counts.
• Organize and replenish front stock and help merchandise store.
• Maintain a clean and tidy work and retail space.
• Be enthusiastic and informative about all products.
• Help create a positive environment for customers to shop and buy.
• Take direction from and report to assigned supervisor.
• Work as a team to achieve sales goals.

Requirements and Qualifications

• First Degree or equivalent preferred.
• 0 - 2 years of work experience.
• Previous retail, sales experience from a pharmacy is an advantage.
• Computer literate; familiarity using POS systems.
• Extremely personable, positive, and approachable.
• Fantastic customer service skills.

Remuneration
N50,000 - N60,000 Monthly.