Fast Food / Restaurant Manager at Tantalizers PLC

Job Description

• We are looking for an enthusiastic Fast Food Manager for Benin City, Edo State who will be responsible for overseeing the daily operations of our fast food restaurant.
• In this position, you will ensure that the restaurant runs efficiently, maintain high levels of customer satisfaction, and manage a team of employees.
• You will also be responsible for maintaining inventory levels, ordering supplies, and ensuring that all health and safety regulations are adhered to.

Duties and Responsibilities

• Take orders from customers and process payments accurately
• Prepare and cook food items in accordance with company standards
• Ensure food is served in a timely manner and at the correct temperature
• Maintain a clean and organized work area, including cleaning equipment and utensils
• Assist with inventory management and restocking supplies as needed
• Provide excellent customer service and address customer concerns or complaints
• Follow all food safety and sanitation guidelines to ensure a safe and healthy workplace
• Collaborate with team members to ensure efficient and effective operations
• Adhere to company policies and procedures at all times
• Train new and current employees on proper customer service practices
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste.

Requirements and qualifications

• Diploma in Hotel and Catering Management, Hospitality, or B.Sc / HND in Business Administration or OND Business Administration plus 4 - 5 Restaurant Management Experience or Equivalent
• 4 - 6 experience in a Hotel Restaurant/Fast Food Restaurant Manager or Supervisor
• Ability to work in a team
• Excellent customer service skills
• Ability to stand for long periods of time
• Flexibility to work varied shifts including weekends and holidays
• Basic math and computer skills
• Knowledge of food safety and sanitation regulations
• Experience in food preparation and cooking
• Ability to handle cash and operate a cash register
• Excellent communication skills.