Fashion Operations Manager at Owens and Xley

Location: Lekki Phase 1, Lagos.

Our client, a fast-growing, fashion brand is seeking to hire a qualified and experienced Operations Manager for their fashion brand. S/he will be responsible for leading, directing, and managing the day-to-day operations of the company. S/he will also be expected to provide an oversight of sales, employees, stock, facility, and monitor processes related to customer experience, recruitment, compliance, order fulfillment, compensation & benefits, staff training, and development, all within stipulated standard procedures.

Job Responsibilities:

• Manage supply chain and other resources to help minimize costs of production.
• Develop and manage productivity and continuously improve the production team’s capabilities
• Set goals and objectives and establish procedures and policies for various departments in the organization, based on overall company strategy and monitor progress
• Study business forecasts, sales reports and financial statements prepared by the Finance Officer and propose ways to maximize results.
• Manage the production team and ensure all deadlines are met.

Human Resources

• Determine business needs, hire employees, oversee assignment of employees and planning staff development
• Prepare staff salary schedule
• Monitor employees’ Key Performance Indicators, conduct performance appraisals and provide feedback on performance as required.
• Identify training needs and suggest relevant training to upskill employees.
• Organize and maintain a filing system (online & offline) for important and confidential company documents and ensure documents are easily accessible.
• Help promote a positive company culture where the work can get done and morale is high
• Facilitate efficient communication between employees and departments.
• Resolve minor disputes or disagreements
• Develop and manage productivity and continuously improve the production team’s capabilities
• Perform other tasks as assigned.

Job Requirements:

• Bachelor’s degree / HND in Business Administration, Management or a related discipline
• 3-5 years’ experience in an operations position or a related field
• Experience in a luxury fashion production environment is a plus
• Experience in management and leadership is an added advantage
• High level of professionalism
• Ability to lead teams and projects from concept to completion
• Leading and supervising skills
• Excellent interpersonal skills
• Strong adherence to principles and values
• Entrepreneurial and commercial thinking
• Must be able to prepare management reports and correspondence
• Organizational and coordination skills
• Result-oriented team player with exceptional motivation and interpersonal skills
• Good written and verbal communication skills
•  High proficiency in MS Office Suite
• Excellent verbal and written communication skills
• Being an excellent team player is essential
• Must be proactive with good initiative, and time management skills
• Impeccable attention to detail
• Ability to work without supervision