Facility / Relationship Officer at Efficacy Construction Company

Job Description

• We are looking to hire a highly skilled Facility/Relationship Officer with experience in the real estate industry who will engage with clients and preserve trusting relationships.
• The ideal candidate should like interacting with people in various ways such as in person, through emails, and talking over the phone.
• You must possess excellent communication skills and maintain the core values of the organisation.

Work Duties

• Perform audits of facilities in all managed properties to identify gaps, make recommendations, close gaps and implement an action plan.
• Conduct proactive preventive checks on all facilities to avoid downtime.
• Ensure our properties are prepared ahead for tenant occupancy.
• Ensure all facilities meet government regulations and environmental, health and security standards.
• Market company properties for sale and leases.
• Manage complaints made to facility managers.
• Handle post-client and post-construction issues.
• Listen to and comprehend the client’s problems with the intent to solve them.
• Resolve client and resident complaints quickly and efficiently.
• Keep clients updated on the latest products to increase sales.
• Prepare and send weekly Newsletters.

Qualifications and Background

• Minimum of HND in Property Management or related fields
• 3 - 5 years of experience
• Experience working in the Nigerian Real Estate Industry is a plus.
• Proven experience working in an office environment
• Proficiency in the use of Microsoft Word and Excel.
• Good telephone etiquette.
• Ability to multitask.
• Excellent organisational skills
• Highly organised, thorough and detail-oriented.
• Superior problem-solving skills in business and everyday situations.
• Ability to apply critical thinking skills to resolve difficult issues.
• Ability to remain calm in frustrating situations.
• Effective written and oral communication abilities.
• Excellent recordkeeping and data entry skills.

Application Closing Date: 26th May, 2023.