Facility Manager (Event & Experience Center) at Castville Solutions

Job Summary

• The Facility Manager is responsible for the overall maintenance, functionality, safety, and operational readiness of the Event & Experience Center.
• This role ensures that all facilities, utilities, equipment, and support services operate efficiently to deliver seamless events and exceptional guest experiences.
• The Facility Manager works closely with operations, events, security, vendors, and technical teams to maintain high standards across the center.

Key Responsibilities
Facility Operations & Maintenance:

• Oversee day-to-day facility operations including halls, outdoor spaces, restrooms, offices, parking areas, and common areas
• Ensure all equipment, furniture, fittings, lighting, HVAC, power supply, water systems, and installations are fully functional
• Implement preventive and corrective maintenance schedules
• Supervise repairs, renovations, and upgrades of facilities

Event Readiness & Support:

• Ensure venues are fully prepared before events and restored after events
• Coordinate venue setup and breakdown requirements with event and operations teams
• Monitor facilities during events to promptly address technical or maintenance issues
• Support special installations for exhibitions, activations, concerts, and experiences

Vendor & Contractor Management:

• Manage relationships with facility vendors, technicians, cleaners, landscapers, and maintenance contractors
• Source, supervise, and evaluate service providers for quality and cost efficiency
• Ensure all vendor activities comply with safety and operational standards

Health, Safety & Compliance:

• Enforce health, safety, and fire regulations across the facility
• Conduct routine safety inspections and risk assessments
• Ensure compliance with regulatory requirements and internal policies
• Maintain emergency response plans and safety documentation

Asset & Inventory Management:

• Maintain an up-to-date inventory of facility assets, tools, and equipment
• Track asset usage, condition, and replacement schedules
• Prevent loss, misuse, or damage of facility property

Budget & Cost Control:

• Prepare and manage facility maintenance budgets
• Monitor expenses and optimize operational costs
• Provide regular reports on maintenance costs, issues, and improvements

Team Supervision:

• Supervise facility staff including cleaners, technicians, and grounds personnel
• Assign duties, monitor performance, and ensure adherence to standards
• Train staff on equipment use, safety procedures, and service excellence

Qualifications & Experience

• Bachelor’s Degree or equivalent qualification in Facilities Management, Engineering, Building Technology, or a related field
• 3–5 years experience managing facilities, preferably in event centers, hotels, malls, or large public venues
• Strong understanding of building systems, maintenance operations, and safety regulations

Key Skills & Competencies:

• Strong organizational and problem-solving skills
• Excellent coordination and communication abilities
• Vendor management and negotiation skills
• Ability to work under pressure, especially during live events
• Attention to detail and commitment to high standards
• Basic technical knowledge (electrical, plumbing, HVAC, safety systems)