Facilities Manager at Jones Lang LaSalle Incorporated - JLL

People Management

• Provide leadership for site support FM team
• Mentor & enable training & development of team members
• Nurture an environment conducive to good teamwork and co-operation among colleagues

Client Management

• Strive to “delight” the Client in all aspects of  service delivery
• Interact on a regular basis with the appropriate P&G C&SS Manager and on site client personnel to discuss ongoing service delivery and forward planning

Contracts Management

• Ensure that all contracts at the site are delivering the required service at the correct cost
• Work with Regional and Global Purchasing to implement Regional/Global sourcing strategies

Site Operations Management

• Deliver services as defined in the relevant Schedules of the Master Agreement ensuring the implementation and compliance with Best Practice procedures
• Report critical & key performance measurements & achieve targets
• Ensure that Account Management is informed immediately of any Critical Performance incidents on site
• Complete all required audits and CSA’S and achieve targets
• Provide appropriate monthly/quarterly/annual reporting and management reports as required
• Maintain sound management relationships with any third party tenants &/or property owners as appropriate.
• Provide a responsive and pro-active service via seamless interface with all involved parties 
• Understand all aspects of any lease/licences that may impact the operation of the property.
• Work with Client and Manager to develop and implement improved/new processes that improve service to the client and /or reduce cost.
• Act as single point of contact for the management of any projects on site

Health and Safety Management

• Ensure that the site meets all legal and Client required H&S regulations
• Ensure that all Jones Lang LaSalle staff are working in compliance with H&S regulations

Finance Management

• Ensure that the site meets all financial targets and control requirements
• Provide standard  monthly/quarterly/annual reporting and management reports as required