Export Sales Manager at Dangote

Job Summary

• The Export Sales Manager oversees and expands the company’s international sales operations for PP woven sacks, BOPP bags, FIBC bags, and related woven packaging products. 
• The role focuses on growing export business across West Africa, managing export processes, and ensuring compliance with Nigerian and international trade regulations.
• The individual will build strong relationships with overseas buyers, coordinate with internal teams, and achieve export revenue targets.

Duties & Responsibilities

International Market Expansion:

• Identify and develop new export markets, especially within ECOWAS.
• Conduct market research to understand customer needs, competitor activities, pricing trends, and regulatory requirements.
• Generate high-quality leads through trade fairs, export forums, digital platforms, and industry networks.

 Export Sales & Business Growth:

• Develop and execute export sales strategies to meet monthly and annual revenue targets.
• Prepare RFQs, quotations, pricing proposals, and negotiate commercial terms with foreign buyers.
• Manage key accounts, distributors, trading firms, and end-users in sectors like agriculture, cement, fertilizers, and manufacturing.

Customer Relationship Management

• Maintain regular communication with overseas customers regarding orders, production timelines, quality standards, and shipment status.
• Handle customer enquiries, technical clarifications, product customizations, and order follow-ups.
• Resolve complaints promptly and coordinate corrective actions with production and quality control teams.

Export Operations & Documentation:

• Oversee all export documentation including:
• Commercial invoices
• Packing lists
• Certificate of Origin (NACCIMA/NEPC)
• Export Proceeds Form (NXP)
• Bill of Lading / Air Waybill
• Letters of Credit & bank negotiation
• Ensure compliance with Nigerian Export Promotion Council (NEPC), Customs, and international trade regulations.
• Coordinate shipping logistics, freight forwarders, vessel booking, and export clearance procedures.

 Coordination With Internal Teams

• Work with production planning for efficient scheduling and timely export delivery.
• Liaise with the QA/QC team to ensure sacks meet international standards and buyer specifications.
• Collaborate with finance to manage LC documentation, export proceeds (E-FORM), and payment follow-ups.

 Reporting & Analysis:

• Maintain accurate export sales reports, forecasts, and customer data.
• Present monthly sales performance, market insights, and action plans to senior management.
• Track export profitability, contribution margins, and logistics costs.

 Job Requirements

• Bachelor’s Degree in International Business, Marketing, Business Administration, or relevant field.
• MBA or certification in export management is a plus.
• Minimum 8 years of export sales experience, preferably in PP woven sacks, FIBC, industrial packaging, plastics manufacturing, or FMCG supply chain.
• Strong knowledge of export procedures, Nigerian customs regulations, Incoterms, and international logistics.
• Excellent negotiation, communication, and presentation skills.
• Familiarity with West African markets and packaging industry trends.
• Proficiency in MS Office and ERP systems.
• Willingness to travel internationally.

Skill & Competences:

• Export compliance & documentation
• International sales & negotiation
• Market entry strategy
• Customer Relationship Management
• Pricing and commercial acumen
• Cross-cultural communication
• Data analysis & reporting
• Problem Solving.