Executive Assistant to MD/CEO at Credit Direct Limited

Job Summary

Responsible for providing high-level administrative and operational support to the MD/CEO, ensuring smooth and efficient operations within the executive office. This role involves managing the MD/CEO’s schedule, coordinating meetings, handling correspondence, and facilitating communication between the MD/CEO and internal and external stakeholders.

Job Details

Administrative Support:

• Manage the MD/CEO’s calendar, including scheduling appointments, meetings, and travel arrangements.
• Prepare, review, and organize documents, reports, presentations, and correspondence for the MD/CEO.
• Handle confidential information with utmost discretion and professionalism.
• Serve as the primary point of contact between the MD/CEO and internal/external stakeholders.
• Screen and manage incoming communications, including emails, phone calls, and mail.
• Draft and respond to correspondence on behalf of the MD/CEO as needed.
• Arrange and manage the MD/CEO’s travel itineraries, including flights, accommodations, and transportation.
• Prepare travel-related documents and ensure timely submission of travel expenses. 
• Support the Technical Assistant in research and data analysis with special projects assigned by the MD/CEO
• Support with tracking progress and prepare status reports for the MD/CEO.
• Support the Technical Assistant with coordination with various divisions/ departments to gather information and support project execution.

Office Coordination & Management:

• Organize and coordinate executive meetings, including preparing agendas, materials, and minutes.
• Ensure follow-up on action items and decisions made in meetings.
• Assist in the preparation of board meeting materials and presentations.
• Maintain an organized and efficient executive office environment.
• Ensure office supplies are stocked and equipment is functioning properly.
• Manage expense reports and budgets related to the executive office.

Requirements

• Bachelor’s degree in Business Administration, Management, or a related field
• Minimum of 5 years of experience as an executive assistant or in a similar administrative role supporting senior executives.
• Experience in the financial services or consumer lending industry is an added advantage

COMPETENCIES REQUIREMENTS:

Technical:

• Benefit Realization Management (BRM)
• Business Operating Model Management 
• Business Process Management 
• Change Management​
• Data Analysis
• Digital Transformation
• Financial Analysis 
• Market Research and Consumer Behaviour
• Performance Management 
• Project Management 
• Strategy Management

Behavioural:

• Entrepreneurial Mindset
• Excellence
• Execution
• Energy
• Empathy
• Evolution
• Emotional Intelligence
• Business Acumen
• Decision-Making
• Result Oriented
• Strategic Thinking*
• Communication written & verbal
• Stakeholder Management
• Developing Others*
• Analytical Thinking
• Leading Change*
• Managing Risk
• Service Orientation

What to Expect in the Hiring Process:

• A preliminary phone call with the recruiter
• Technical interview 
• Assessment
• Interview with Senior members of the team
• Cultural and Behavioural Fit Interview with a member of the Executive team.