Engagement Delivery Lead (Technology) - Africa at KPMG

Job Summary

Position Summary The Engagement Delivery Lead is a Senior Manager-level role responsible for the day-to-day hands-on delivery leadership of individual technology transformation engagements within KPMG T&I's portfolio. While the Program Director holds overall programme accountability, the Engagement Delivery Lead is the primary on-the-ground delivery manager - managing teams, tracking delivery against plan, protecting scope, and maintaining the quality of KPMG's work on active client engagements. This role is the most operationally intensive delivery role in Block C and is central to KPMG T&I's ability to scale delivery volumes without margin erosion.

Key roles and responsibilities:

Day-to-Day Delivery Management (65%)

• Manage the day-to-day delivery of assigned technology engagements - maintaining the delivery plan, tracking progress against milestones, and managing team workload.
• Lead delivery team stand-ups, sprint reviews, and weekly engagement reviews - ensuring tasks are completed on time and deliverable quality meets KPMG standards.
• Maintain an accurate and current RAID log for each assigned engagement - escalating risks and issues to the Program Director within agreed thresholds.
• Manage client stakeholder interactions at the project level - facilitating workshops, presenting deliverables, and managing day-to-day client relationships.
• Monitor engagement financials daily - tracking hours, expenses, and milestones against the approved budget and flagging variances immediately.

Quality and Scope Management (25%)

• Review and approve all client-facing deliverables before submission, ensuring they meet KPMG quality standards and contractual requirements.
• Manage scope boundaries rigorously identifying out-of-scope requests early and escalating to the Program Director for formal change control.
• Coordinate with Architecture Leads (Block B) when technical design decisions arise during delivery, ensuring the solution does not deviate from the approved architecture.
• Enforce KPMG's delivery methodology and standards on all assigned engagements - using approved templates, governance frameworks, and reporting formats.
• Identify opportunities for asset and accelerator reuse from Block E to reduce delivery effort and improve consistency.

Team and Capability Development (10%)

• Coach and develop junior team members (Managers and Consultants) on delivery management, client engagement, and technical skills.
• Provide feedback to the Portfolio Lead on resourcing gaps, team capability, and engagement-specific training needs.
• Contribute to KPMG T&I's delivery knowledge base - documenting lessons learned, delivery patterns, and engagement insights for the Block E asset library.

Requirements

Academic/ Professional qualifications and Experience:

• Relevant degree in Technology, Business, Engineering, or a related field.
• PMP, PRINCE2 Practitioner, or Agile (SAFe, Scrum Master) certification preferred.
• Minimum 8 years of experience in technology delivery, with at least 4 years managing engagements in a consulting or systems integration context.
• Demonstrated experience managing technology delivery teams across cloud, platform, cybersecurity, or data and AI domains.
• Strong financial tracking capability - experience managing engagement-level budgets and forecasting.
• Experience working on multi-country or cross-border technology engagements in Africa preferred

Technical competencies & Personal attributes:

• Demonstrate and articulate KPMG values as well as proven capability in:
• Delivery discipline: rigorous about plans, milestones, RAID, and scope - does not let slippage accumulate.
• Team leadership: able to keep diverse delivery teams focused, motivated, and productive in challenging client environments.
• Client management: comfortable managing client stakeholders at project level - confident, transparent, and solution-oriented.
• Quality consciousness: sets and enforces high standards for KPMG deliverable quality and client satisfaction.
• Adaptability: able to manage multiple simultaneous workstreams and reprioritise rapidly when circumstances change.
• Commercial awareness: understands the link between delivery discipline and engagement profitability.
• Market Intelligence: Demonstrate commercial awareness with sound knowledge of matters affecting the market.
• Business development entrepreneurial mind-set and ability to identify opportunities and develop high quality proposals.
• Personal effectiveness - Excellent report-writing and presentation skills.
• People management - Leadership & management skills.
• Performance management - Be a performance manager to the team in line with performance management guidelines.
• Risk management-lead in ensuring full compliance with KPMG quality & risk management requirements
• Capacity building - Takes a lead in building capability of team to future proof workforce and full utilization of existing workforce.