Empowerment Programs Coordinator at Changeroom

Key Responsibilities

Program Planning and Coordination:

• Plan, coordinate, and implement empowerment programs, workshops, seminars, and training initiatives.
• Develop program schedules and implementation timelines.
• Coordinate facilitators, speakers, resource persons, and volunteers.
• Liaise with internal departments and external stakeholders to ensure seamless program delivery.
• Coordinate venue arrangements, logistics, and other operational requirements.
• Provide administrative support to the Empowerment Committee.

 Participant Registration and Administration:

• Coordinate participant registration and onboarding processes.
• Maintain accurate participant databases and attendance records.
• Confirm registrations and communicate program requirements to participants.
• Monitor participant engagement throughout program lifecycles

Communication and Participant Engagement:

• Manage official communication channels for empowerment programs.
• Coordinate participant communications through:
  • Email
  • SMS
  • WhatsApp Groups
• Moderate and maintain organized communication platforms.
• Disseminate timely announcements, reminders, and program updates.
• Archive inactive communication groups where necessary.

Digital Media and Publicity:

• Coordinate publicity for empowerment programs across digital and traditional platforms.
• Manage empowerment-related content on social media and other digital platforms where applicable
• Ensure program information is accurate, current, and professionally presented.
• Support digital campaigns that promote participant engagement and program visibility.

Financial Coordination and Accountability:

• Support preparation of program budgets.
• Coordinate program-related income and expenditure records.
• Monitor participant payments and registration confirmations.
• Track expenditures relating to empowerment activities.
• Support reconciliation processes and maintain accurate financial documentation.
• Ensure accountability in all financial transactions relating to empowerment programs.

Vendor and Stakeholder Coordination:

• Coordinate vendors and service providers for program execution.
• Maintain productive relationships with facilitators, consultants, and stakeholders.
• Monitor service delivery to ensure quality standards are maintained.

Reporting and Documentation:

• Prepare program reports before, during, and after events.
• Maintain organized records of:
  • Programs
  • Participants
  • Budgets
  • Reports
  • Communication materials
• Develop and maintain templates, forms, and operational documentation.
• Ensure proper filing and archival of empowerment records.

Digital Projects and Continuous Improvement:

• Coordinate implementation of digital initiatives that improve program administration.
• Recommend process improvements that enhance operational efficiency and participant experience.

Required Competencies:

• Excellent project and event coordination skills.
• Strong organizational and administrative abilities.
• Effective written and verbal communication skills.
• Stakeholder management and relationship-building skills.
• Budget monitoring and financial accountability.
• Problem-solving and decision-making skills.
• Attention to detail and accuracy.
• Ability to manage multiple projects simultaneously.

Qualifications

• Interested candidates should possess a Bachelor's Degree with a minimum of 4 years experience. 

Technical Skills:

• Microsoft Office Suite (Word, Excel, PowerPoint).
• Google Workspace.
• Social media management.
• Email communication platforms.
• Online registration systems.
• Basic financial record management.
• Digital collaboration tools.

Personal Attributes:

• Integrity and professionalism.
• Excellent interpersonal skills.
• Strong sense of responsibility and accountability.
• Proactive and self-motivated.
• High level of confidentiality.
• Ability to  work under pressure and meet deadlines.
• Team player with strong coordination abilities.
• Commitment to excellence and continuous improvement.

Working Relationships:
The Empowerment Programs Coordinator works closely with:

• Empowerment Committee
• Regional/Provincial/Parish Leadership
• Administrator
• ICT Unit
• Finance Unit
• Facilitators and Trainers
• Vendors and Service Providers
• Program Participants
• External Partners and Stakeholders