Employee Welfare & Hospitality Expert at Max.ng

Description

• We are looking for an Employee Welfare & Hospitality Expert who will strategically oversee all aspects of our employees’ welfare and hospitality (mental & physical well being) to aid organizational productivity.
• You will be a relationship management expert, thinking strategically in addressing employee welfare and hospitality needs, with strong organizational and problem-solving skills.
• You will have strong research experience, an analytical mind and outstanding presentation skills.
• You will be a self-starter, results-oriented and able to thrive in an entrepreneurial and fast-paced environment.

Responsibilities
What You’ll Do:

• Build our employee welfare capacity and enables management effectiveness through the execution of proactive employee welfare/hospitality initiatives
• Serve as a Hospitality Expert for Company Travels (local & international), health issues/emergencies
• Create a seamless hospitality experience for all employees, especially expatriates
• Develop new administrative procedures for employees needs, grievance and situationship management in terms of travels and health/death
• Develop and provide comprehensive social and welfare services, including counseling and coaching to staff
• Facilitate staff and their recognized dependants settling in the country and provide social and family services that promote and facilitate social integration within a new environment and culture
• Prepare and organize organizational ceremonies
• Prepare and organize town hall meetings, follow up on recommendations & actions
• Oversee and monitor the implementation of the work-life balance guidelines
• Act as the Unit’s interface with People Operations, Senior Management and Employees, to facilitate the implementation of welfare and employee experience initiatives.
• Work with People Operations team to implement the use of automated tools; care & travel data and sick leave management as well as guidelines on Health and wellbeing
• Work in tandem with the HSE team to recognize and address stress related illness and burnout; prevention campaign initiatives/training
• Establish and maintain good relationships between Managers and staff (local & international)
• Any other assigned task within the above scope of duties as may arise from time

Requirements
What You’ll Need:

• Degree in Social Sciences, Business Administration or other related disciplines
• Have a minimum of five (5) years of relevant practical working experience handling Welfare & Hospitality related duties in similar organizations
• Capable of motivating, leading and inspiring enthusiasm and trust
• Operational Effectiveness
• Strong interpersonal and communication skill
• Ability to build relationships across departments, work collaboratively and manage conflict constructively
• Strong ability to manage competing priorities and projects
• Ability to coach, develop and manage direct reports to a level of high performance
• Ability to attract the right talent
• Strong organizational and management skills
• Ability to work efficiently and effectively
• Ability to remain agile and multi-task effectively in a fast paced environment

Benefits

• Competitive pay & benefits
• Flexible work and hybrid working model
• Unrivaled Learning and Development