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  • Posted: Jan 21, 2025
    Deadline: Not specified
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    At TeamAce, we help businesses across different industries thrive. We work with businesses to create their desired change by getting the right people, designing bespoke business processes, leveraging data, applying insights and technology. We combine our expertise and take different bespoke approaches to solve different business challenges because we believe...
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    Emergency Medical Responder

    Job Summary

    As our emergency medical responder, you will be responsible for receiving, processing, and dispatching emergency medical calls and coordinating responses with appropriate medical personnel. This position involves handling incoming calls, prioritizing cases, dispatching first responders, providing psychological support, and ensuring compliance with our policies and procedures. 

     Responsibilities

    • Receive and evaluate all incoming calls to determine the urgency of the situation and assign case priority. 
    • Use the technology platform to efficiently dispatch first responders to the scene of emergencies
    • Maintain accurate and detailed documentation of all calls, dispatch activities, and client records.  •  Handle complaints or other concerns professionally to ensure client satisfaction and uphold ERA’s reputation. 
    • Offer psychological and emotional support to patients, their families, and friends during emergencies. 

    Requirements

    • Bachelor’s degree is required.
    • Experience in a fast-paced customer service role is required.
    • Problem-solving mindset with a positive and proactive attitude. 

    Salary

     N120,000 – N150,000

    Method of Application

    Interested and qualified? Go to TeamAce Limited on forms.gle to apply

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