E-Hailing & Partnership Manager at Payzeep

Job Summary:

• The E-Hailing & Partnership Manager will play a critical role in Payzeep's mission to dominate the transportation and logistics industry. This role is responsible for the full lifecycle of driver engagement, from onboarding and activation to retention and maximizing daily transaction volume. You will build strategic partnerships with ride-hailing apps, transportation associations, and other key stakeholders to drive Payzeep's growth and brand recognition within the sector.

Key Responsibilities:

Driver Acquisition:

• Develop and execute a comprehensive driver acquisition strategy, including online and offline channels, to onboard 1,000 drivers this year and 10,000+ drivers next year.
• Build and manage relationships with ride-hailing companies, driver associations, and other relevant organizations to generate leads and drive sign-ups.
• Create compelling marketing and communication campaigns targeted at drivers, highlighting the benefits of Payzeep's platform.

Onboarding and Activation:

• Design and implement a seamless onboarding process for new drivers, ensuring a positive first experience and rapid activation.
• Provide comprehensive training and support to drivers on how to effectively use Payzeep's platform and services.

Engagement and Retention:

• Develop and implement strategies to maximize driver engagement and retention, with a focus on driving daily transactions (at least 10 per day).
• Monitor driver activity and identify trends to proactively address potential churn and optimize engagement initiatives.
• Implement loyalty programs, incentives, and gamification strategies to reward active drivers and encourage continued platform usage.

Partnership Management:

• Identify, negotiate, and secure strategic partnerships with key players in the transportation and logistics ecosystem.
• Manage existing partnerships to ensure mutual growth and success.
• Represent Payzeep at industry events and conferences to build brand awareness and network with potential partners.

Performance Monitoring and Reporting:

• Track key performance indicators (KPIs) related to driver acquisition, activation, retention, and transaction volume.
• Analyze data to identify areas for improvement and provide regular reports to the Head of Sales on progress toward goals.

Key Performance Indicators (KPIs):

• Number of drivers onboarded
• Driver activation rate
• Daily transaction volume
• Driver activity ratio (70% target)
• Driver retention rate
• Number of strategic partnerships secured
• Achievement of revenue targets

Qualifications:

• Bachelor's degree in Business Administration, Marketing, or a related field.
• 5+ years of experience in sales, business development, or partnership management, with a focus on the transportation or logistics industry.
• Proven track record of success in acquiring, onboarding, and retaining customers/users.
• Strong understanding of the Nigerian transportation and logistics landscape, including the e-hailing app market.
• Excellent communication, negotiation, and relationship-building skills.
• Data-driven and analytical, with the ability to track KPIs and make data-informed decisions.
• Highly motivated, results-oriented, and passionate about driving growth.
• Experience working in a fast-paced startup environment is a plus.