e-Commerce Specialist at Talenture

Company Description

Our client is an apparel and accessories distribution company, they have over the last seven (7) years grown into one of the biggest fast-fashion retailers in Nigeria focusing on top quality and friendly prices for female fashion items.

Job Description

We currently have an exciting role for an experienced e-Commerce Specialist to support our client's e-commerce website. As the e-Commerce Specialist, you will be responsible for the management and maintenance of the e-commerce website. You will be expected to deliver the digital strategy and provide a superior e-Commerce experience.

Your key responsibilities will include:

• Drive online sales to help meet financial targets.
• Ensure the experience for the online customer is reflective of the brand & customer service values.
• End-to-end management of new product uploads, including copywriting, coordinating photography, and inventory management
• Ensure product enrichment is managed efficiently, with strong attention to detail, and in a timely manner
• Online product merchandising and daily review of the site to ensure all product content is current, accurate, relevant, and aligned with digital merchandising and content strategy
• Maintain the management categorization of all products on-site, regularly updating new arrivals, best sellers, and sale products. 
• Monitor changes in product sales by using web analytics and Excel spreadsheets (pivot tables, vlookups, etc) to stay organized.
• Collaborate and liaise with the management team to understand product delivery dates and SOH across the retail stores to manage online product enrichment processes and timelines.
• Support marketing campaigns, product launches, and retail activities with regular and relevant content updates.
• Provide support in other areas of Media Marketing, PPC, Email Marketing, SEO, Keyword Research, Google Analytics, Website UX, and Paid Social Media.
• Be a subject matter expert to assigned product categories.
• Identify SEO best practices regarding inventory, pre-orders, and pricing policies.
• Ability to multitask and meet deadlines while maintaining attention to detail.

Qualifications

• Demonstrated 3 years minimum in e-commerce management experience in a similar role
• E-store Operations background (Magento experience highly regarded)
• Experience or understanding of the fashion retail industry or e-Commerce background in the fashion category is highly regarded
• Excellent written and verbal communication skills with the ability to foster strong relationships with key stakeholders
• Exceptional organizational skills with a strong ability to prioritize and meet deadlines
• Highly self-driven with an initiative to be hands-on to support the wider team
• Knowledgeable of the e-Commerce space that includes marketing strategies, product development, competitive strategies, consumer research, industry trends, and usability best practices.
• Knowledge of various platforms and online sales strategies and can be used to conduct digital sales or website conversions.
• Familiarity with web design and a keen eye for detail.