E-commerce Sales Representative at Tempkers Limited

Responsibilities

• Acting as the primary point of contact for both online and mail-order customers
• Answering phone and email inquiries, resolving complaints and processing orders in an effective and timely manner
• Develop in-depth knowledge of the products to inform customers
• In charge of quality control on all products
• Assist with shop opening/closing procedures, work as a team with the sale executive, offering guidance and support as well as delegating tasks and overseeing performance on behalf of the Head of sales
• Online shop create, edit and upload product photography and descriptions to the e-commerce platform and remove discontinued/out-of-stock items in a timely manner
• General fulfill any other role/duties as directed by the Head of Sales.

Requirements

• BSc in Marketing or any related course
• Should have 2+yrs of experience in the same or similar role
• Should be willing to work remotely on Saturdays
• Candidates should reside within Ikeja or its axis.