E-commerce Manager at Sigma Consult

About Our Client:

Our client is a leading retailer based in Ibadan, Nigeria, specializing in eco-friendly and sustainable consumer products. Committed to promoting environmental conservation and responsible consumption, the company offers a wide range of green alternatives for everyday items, catering to environmentally-conscious consumers.

Role Summary:

As an E-commerce Manager at our client's retail company, you will be responsible for overseeing and managing the company's online sales channels, including the e-commerce website and third-party platforms. You will play a key role in driving online sales growth, optimizing the customer experience, and enhancing the company's digital presence.

Responsibilities:

• Develop and implement e-commerce strategies and initiatives to drive online sales growth and achieve revenue targets.
• Manage the company's e-commerce website, including product listings, pricing, promotions, and content updates, to ensure a seamless and engaging customer experience.
• Monitor and analyze key performance metrics, including website traffic, conversion rates, and average order value, and use data-driven insights to optimize website performance and drive sales.
• Identify and evaluate new e-commerce opportunities and channels, including third-party marketplaces and social commerce platforms, and develop strategies to expand the company's online presence and reach.
• Collaborate with cross-functional teams, including marketing, product development, and operations, to coordinate e-commerce activities and initiatives and ensure alignment with business objectives.
• Manage relationships with third-party service providers, including web developers, digital agencies, and payment processors, to ensure the smooth operation of e-commerce activities and systems.
• Stay informed about emerging trends, technologies, and best practices in e-commerce and digital marketing, and incorporate new ideas and innovations into e-commerce strategies and initiatives.
• Develop and implement customer acquisition and retention strategies, including email marketing, social media advertising, and loyalty programs, to drive repeat purchases and customer engagement.

Requirements:

• Bachelor's degree in Marketing, Business Administration, E-commerce, or related field; Master's degree is a plus.
• Minimum of 3 years of experience in e-commerce management, digital marketing, or related role, preferably in the retail or consumer goods industry.
• Proven track record of driving online sales growth and achieving revenue targets through effective e-commerce strategies and initiatives.
• Strong understanding of e-commerce platforms, technologies, and best practices, with experience in website management, digital analytics, and online marketing.
• Excellent analytical, problem-solving, and decision-making skills, with the ability to analyze data, identify trends, and make strategic recommendations.
• Strong project management and organizational skills, with the ability to manage multiple projects simultaneously and meet deadlines.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and external partners.
• Passion for e-commerce, digital marketing, and sustainability.

Benefits:

• Competitive salary package with opportunities for performance-based incentives.
• Opportunities for professional development and career advancement.
• Supportive work environment with opportunities for learning and growth.
• Comprehensive benefits package including health insurance and retirement benefits.
• Opportunity to make a meaningful impact by promoting eco-friendly and sustainable consumer products.