E-Commerce Manager (Retail Store) at Smart Partners

Location: Ikeja, Lagos

Job Details

• Our client is recruiting a highly coordinated candidate to oversee the development and utility of the store's e-commerce platform and website.

Responsibilities

• Devising strategies that harness sales-related insights, prevailing standards, and novel developments to encourage sales in our online store.
• Creating frameworks that transform our social media sites into highly profitable platforms.
• Analyzing traffic to inform website maintenance and the effectiveness of marketing strategies.
• Managing and supervising the eCommerce division effectively
• Offering suggestions for website development and designing.
• Conducting thorough research about new developments in the eCommerce sector
• Coordinating and keeping the senior management abreast of all operations
• Preparing and assigning work schedules
• Ensuring completion of tasks and company targets
• Developing marketing strategies and reviewing sales performance on a timely basis
• Approaching and collaborating with content creatorto generate online traffic
• Using effective SEO/SEM techniques to maximize search engine traffic
• Reviewing any legal eCommerce marketing procedures
• Creating performance reports on a monthly basis
• Driving the sales performance of the e-commerce platform
• Providing insights on customer shopping trends to support assortment selection and identify assortment gaps
• Ensuring good customer service by addressing and ensuring the timely resolution of customer issues or comments
• Working closely with demand planning and warehousing teams in order to ensure smooth order fulfillment
• Providing analysis and reporting on metrics such as weekly/monthly sales by department, new product sell-through and offer code performance
• Track product imagery, copy and stock availability to ensure products are posted live on the website as soon as available in the warehouse
• Collaborate with the design team to upload content to the site Test and ensure that all the allocated merchandise is live on the site and functional at all times.

Requirements

• Degree in Marketing, Management, Business, Information Systems or similar.
• 10 years work experience as an e-commerce manager, sales manager.
• Should have worked in the e-commerce space.
• Must be able to lead the digital marketing staff.
• Extensive knowledge in digital marketing and an experience in it is a plus.
• Sound knowledge of prevailing procedures and techniques in e-commerce.
• Unmatched supervision, research, and troubleshooting skills.
• Ability to tackle the demands of ever-evolving technological implements with ease.
• Must be knowledgeable about relevant trends and innovations in e-commerce.
• Must be good user of SEO/SEM and other marketing tools.
• Strong analytical and problem-solving skills.
• Basic understanding of eCommerce industry trends and procedures
• You have a high level of attention to detail including proven ability to manage multiple, competing priorities simultaneously.
• Must be a creative and strategic thinker with a strong customer orientation.
• Must be able to strongly drive retail store e-commerce platform.
• Must be ready to resume immediately.

Salary
Very Attractive.