E-Commerce Manager / Business Development at Mopheth Group

Job Description

As the E-Commerce Manager/Business Development, you will play a pivotal role in shaping the strategic direction of our online platform and driving revenue growth through business development initiatives. You will be responsible for overseeing all aspects of our e-commerce operations, from website development and management to sales optimization and customer engagement. The ideal candidate will have a proven track record of success in e-commerce management and business development, with a keen understanding of industry trends and consumer behavior.

Job Functions/Responsibilities

• Develop and execute strategic plans to drive growth and profitability of the e-commerce platform.
• Lead the development and implementation of online marketing strategies to increase website traffic, customer acquisition, and conversion rates.
• Oversee the design, functionality, and user experience of the e-commerce website to ensure it aligns with brand standards and meets customer expectations.
• Identify and pursue business development opportunities, including partnerships, collaborations, and expansion into new markets.
• Analyze market trends, competitor activities, and customer feedback to identify areas for improvement and innovation.
• Monitor and analyze key performance metrics, such as sales performance, website traffic, and customer engagement, to optimize performance and identify growth opportunities.
• Collaborate with cross-functional teams, including marketing, sales, operations, and IT, to ensure alignment and coordination of e-commerce initiatives.
• Manage relationships with external vendors, service providers, and technology partners to support e-commerce operations and achieve business objectives.
• Stay informed about emerging technologies, industry best practices, and regulatory requirements related to e-commerce, and recommend strategies to maintain a competitive edge.
• Lead and mentor a team of e-commerce professionals, fostering a culture of creativity, collaboration, and continuous improvement.

Requirements/Qualifications

• Bachelor’s degree in Business Administration, Marketing, E-Commerce, or a related field. (Master’s degree or relevant certifications are a plus)
• Minimum of 3 years of experience in e-commerce management, business development, or a related role, preferably in a large e-commerce store such as Jumia, Konga, or similar.
• Proven track record of driving revenue growth and achieving business objectives in the e-commerce sector.
• Strong understanding of e-commerce technology, platforms, and best practices, including website development, digital marketing, and online sales optimization.
• Entrepreneurial mindset with a demonstrated ability to identify opportunities, innovate, and drive results in a fast-paced environment.
• Excellent analytical and problem-solving skills, with the ability to interpret data, draw insights, and make data-driven decisions.
• Exceptional communication, negotiation, and relationship-building skills, with the ability to effectively engage and influence stakeholders at all levels.
• Proficiency in e-commerce analytics tools, CRM systems, and Microsoft Office suite.
• Creative thinker with a passion for innovation and a customer-centric approach to business.
• Must be proactive, adaptable, and able to thrive in a dynamic and evolving industry.

Salary: Attractive

Other Benefits: HMO & Pension