Dispatch Rider at LifeBank

Job Summary

• The Dispatch Rider is responsible for the safe, timely, and efficient delivery of blood and blood products to hospitals and healthcare facilities.
• The role requires a responsible, reliable, and technology-savvy individual who can navigate Lagos efficiently and handle blood deliveries with care and urgency.

Key Responsibilities

• Safely operate a motorcycle to deliver blood and blood products to hospitals and healthcare facilities.
• Ensure all blood deliveries are completed safely, accurately, and within the required timelines.
• Handle and transport blood products in accordance with Company procedures and safety requirements.
• Ensure blood products are properly secured and maintained under the required conditions during transportation.
• Confirm delivery details and obtain proof of delivery where required.
• Use mobile applications for dispatch updates, navigation, route tracking, and delivery confirmation.
• Conduct basic motorcycle checks before and after trips and promptly report any faults or maintenance needs.
• Maintain the cleanliness and proper condition of the assigned motorcycle and delivery equipment.
• Report any delays, incidents, accidents, or issues affecting a delivery immediately.
• Maintain professionalism when interacting with hospital representatives, vendors, and other stakeholders.
• Perform any other reasonable duties assigned by the Line Manager.

Requirements

• Minimum of SSCE or equivalent.
• Valid Nigerian Motorcycle Rider's Licence.
• Minimum of 2 years' professional riding experience.
• Must be confident and experienced in riding a motorcycle in Lagos traffic.
• Must own and be proficient in using an Android smartphone.
• Must be physically fit and able to handle blood delivery equipment safely.
• Good knowledge of Lagos roads, routes, and traffic regulations.
• Strong GPS navigation and technology skills.
• Must reside within or close to Onipan, Lagos.
• Must be comfortable working with time-sensitive deliveries.

Preferred Qualifications:

• Previous experience in healthcare logistics, medical delivery, or dispatch services.
• Experience handling or delivering blood, medical products, or other time-sensitive items.
• Basic motorcycle maintenance knowledge.
• Experience using dispatch or logistics applications.

Key Competencies:

• Reliability and punctuality
• Safe riding
• Strong knowledge of Lagos routes
• Time management
• Technology adaptability
• Integrity and professionalism
• Ability to work under pressure.