Dispatch Rider at Integrated Dairies Limited (IDL)

Job Purpose

• This role is expected to drive sales for Integrated Dairies Limited (IDL) by delivering items to customers by verifying orders and arranging transportation.
• The dispatch rider's responsibilities includes but is not limited to; indoor and outdoor pick up, transportation and delivery of customer’s orders, communication of delivery status and method to the customer, responding to customer questions as well as product retrievals.

Key Accountabilities

• Responsible for outdoor and indoor delivery, keeping customers informed of the delivery method, current status of delivery and answering customers' questions.
• Responsible for contacting customers to verify delivery addresses.
• Responsible for picking up items and delivering them safely to customers on time.
• Responsible for ensuring that the motorcycle assigned is used for authorized assignments and is in good working condition always.
• Update Logistics Unit when the bike is almost due for servicing.

Job Requirements

• A minimum of Secondary School Leaving Certificate
• At least 2 years relevant work experience.
• Proven experience as a dispatch rider or relevant position.
• Familiarity with relevant routes.
• Must enjoy motorcycling and be a skilled rider.
• Ability to communicate, read and write.
• Organizational and multitasking abilities.
• Ability to work under pressure.
• Have good numeracy skills for delivery and expenses records.
• Polite and able to get along with people.
• Ensure proper physical cleanliness at all times.