Dispatch Logistics Rider at PoiseConnect Pty Limited

Position Summary

• As the Dispatch rider, you deliver items to customers by verifying orders; responsible for outdoor and indoor delivery, sending & collecting of official documents, materials, packages and bulky items etc. as needed.

​Responsibilities

• Safely and promptly deliver customer orders from local supermarkets to their doorstep.
• Ensure the accuracy and quality of each order, carefully handling and securing items during transportation.
• Efficiently navigate through assigned delivery routes using maps or the Ahfiah rider app
• Provide exceptional customer service by delivering orders in a professional and friendly manner.
• Collect cash payments or process digital transactions, ensuring accuracy and maintaining proper records.
• Collaborate with the high in-store shopper team to ensure seamless order fulfilment and resolve any order-related issues.
• Adhere to all traffic laws, safety guidelines, and company policies while operating the company's delivery vehicle.
• Maintain cleanliness and proper maintenance of the company's delivery vehicle.
• Follow delivery schedules and timelines to ensure timely order delivery.
• Communicate effectively with customers, fellow delivery riders, and the team to provide updates or address any delivery-related concerns.

Skills and Qualifications

• A minimum of Secondary School Leaving Certificate
• 1 - 5 years relevant work experience.
• Proven experience as a dispatch rider or relevant position.
• Familiarity with relevant routes.
• Must enjoy motorcycling and be a skilled rider.
• Ability to communicate, read and write.
• Organizational and multitasking abilities
• Ability to work under pressure
• Have good numeracy skills for delivery and expenses records.
• Polite and able to get along with people.
• The above listed essential functions and qualifications are not all inclusive as changes and/or other responsibilities may be assigned as necessary.

Benefits

• Company offers career progression opportunities
• Competitive salary
• Group Life Insurance will be implemented
• Occasional Lunch provision
• Opportinity of bonuses based on performance
• Other value incentives.