Dispatch Executive - Mfamosing at Lafarge Cement

About the Job

The Dispatch Executive is responsible for all dispatch operations during the shift.  (S)he will focus on managing a set of teams – Dispatch Assistants in the delivery of set dispatch objectives and standards.

What you'll be doing

Dispatch Strategy Implementation:

• Responsibility for the dispatch operations
• Ensure HODIM & SAP operations and related problems are handled on time or forwarded to appropriate quarters                                         

Dispatch Operations:

• Interact with internal customers to increase efficiency                                                      
• Track and report KPI related to dispatch                              
• Serve as liaison with all internal customers ( Packing plant , Security and Sales ) for daily shift operational activities .
• Prints out assigned dispatch documents                              
• Monitors implementation of dispatch plan/schedule and reports deviation
• Manage all dispatch operations, Staff to include, Dispatch Executive, and Dispatch Assistant                              
• Ensure health and safety procedures implementation in the work area
• Trains and evaluate subordinates to enhance their performance and development. Addresses performance issues and make recommendations for personnel actions
• Optimize process to ensure efficient loading with aim to achieve shift dispatch targets                  
• Performs other functions assigned                              
• Ensure accurate figures are updated in the daily and hourly report                                                                    
• Monitors housekeeping activities at the trailer park and logistics area.

Other Functions:

• Manages the Logistics Back Office team with a view to ensure
  • End to End Transport Management: Logistics related Issues from loading to Delivery in order to achieve on time delivery as well as good vehicle turn around time
  • Real time Monitoring of Trucks and visibility
  • Escalate all delay associated with the trucks under the trucking strategy both at customer site and in-plant
  • Performance Management - Data Capturing and reporting, data analysis (daily, weekly and monthly delay per truck /trip /customer) and value identification
• Manages and executes supply chain and transport related projects
• Work independently the execution of multiple business plans and project while ensuring deadlines are met and data output is accurate and appropriate for the business. Must also be able to deal with ambiguity and make independent decisions about what data and approach is best for the task at hand.
• Implement Supply Chain MOVE Model in alignment with the CO-SC

Management:

• Ensure proper communication of actions, related decisions to all people concerned
• Responsibilities include:
• Interviewing, hiring under the control of the company policy, and training employees.
• Planning, assigning, and directing work
• Appraising performance
• Resolving problems
• Manage a continuous improvement plan and identify the “best practices” in and outside Lafarge group.

What we are looking for

Education & Experience

• Minimum BSc degree or HND, preferably in business-related studies.
• Minimum of 3 years of experience in logistics operations, experience as a middle manager is an advantage
• Experience of managing teams and external contractors

Technical Competencies

•  Strong understanding of Logistics and its various functions as well as logistic process & scheduling.
• Ability to interpret financial data and estimate costs (analytical skills)
• Capability to drive Lafarge safety standards within logistics and transportation activities.

Behavioural Competencies

•  Adherence to safety policies and regulations
• Ability to manage change in a busy environment
• Customer oriented
• Operational mindset
• Results oriented
• Team management skills and working ability
• Strong interpersonal skills
• Strong organization and planning skills
• Strong oral and written communication skills
• Continuous improvement
• Willingness to be on call 24 hours per day in case of emergency (personal involvement and openness)
• Analytical and strategic thinking
• Pro-active, stress resistant
• Leadership
• Time management