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  • Posted: Jun 6, 2022
    Deadline: Jun 20, 2022
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  • We aim to economically empower micro-entrepreneurs and low-income earners by providing financial services in a sustainable, ethical, and profitable manner.
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    Direct Sales Agent

    Job Summary

    • Execute all tasks and activities related to the marketing of products/ services to existing and prospective customers within the assigned region and business area.

    Key Responsibilities

    • Promote company products by marketing Fedeth’s products and service offerings to current and potential clients within the assigned jurisdiction.
    • Educate customers on the terms and conditions guiding Fedeth’s products and services.
    • Inform customers of the distinguishing features and benefits of Fedeth’s new products and services.
    • Obtain and file supporting documents and customer correspondence required in closing a deal and provide all other administrative support for transactions.
    • Log and resolve customer queries and complaints, escalating to other support units where necessary to ensure effective resolution.
    • Participate in the implementation of effective marketing strategies, programmes and activities aimed at meeting customer needs, enhance asset creation and relationship management.
    • Build and maintain client base through aggressive customer relationship building and management.
    • Participate in the recovery action on non-performing loans, including watch listed accounts.
    • Conduct customer surveys and business environmental analysis and generate relevant information for product/ service development.
    • Prepare/ compile agreed periodic activity and performance reports for the attention of the Team Leader, Marketing.

    Requirements

    • HND / OND qualification with 2 - 5 years of work experience.

    Technical Skills:

    • Good knowledge and understanding of the dynamics of marketing models.
    • In-depth knowledge and understanding of the principles of marketing – advertising, brand management, market/sector targeting, product development etc.
    • Expert knowledge of Fedeth’s products and services.
    • Possession of in-depth knowledge of customer acquisition/ retention strategies
    • Good knowledge of the Nigerian Financial Services Industry with emphasis on the mortgage, real estate financing and retail/small business banking sub-sectors

    Soft Skills:

    • Excellent communication (written and oral), interpersonal and negotiation skills
    • High level of drive and resilience in achieving set goals/ targets.
    • Good appreciation and working knowledge of MS Office tools
    • High sense of responsibility, accountability and dependability.

    Method of Application

    Interested and qualified candidates should send their CV to: fedethrecruitment@fedethmfb.com using the Job Title as the subject of the email.

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