Direct Sales Agent (DSA) at Michael Stevens Consulting

Locations: Victoria Island, Apapa, and Yaba - Lagos

About the Position

• As a Direct Sales Agent you will help customers get the most from their money, make the right choices and make their money work for them. You would also be the number one resource for customers to get advice on their account.
• Speaking with customers would also be a large part of your day to day work either over the phone or face to face.
• You would set up a meeting with them, discuss their financial needs and details and keep records, negotiate and keep your customers well informed and advised at all times.

Job Role and Description
As a Direct Sales Agent, you will be responsible for opening new accounts and follow-up on outstanding documentation. All other related responsibilities include:

• Update and follow up on returned cheques every morning.
• Follow up on customer’s requests such as pay in cheques, collect cash, process drafts, process transactions, etc
• Update new deposits and new accounts on the system daily.
• Responsible for the provision and safe keeping of customers’ information and files.
• Mobilization of Cheap funds e.g. Savings and current account.
• Cash pick up from the customer for deposit into their account.
• Any other duties as assigned by Supervisor.

Key Performance Measures

• Deposit Base volume (%)
• Cost of funds
• Complete and accurate documentation for savings and current accounts
• Error free processing

Personality Traits / Skills and Competency Requirements

• OND, HND or B.Sc with 2 years sales working experience and not more than 35 years old.
• Good interpersonal skills.
• Maturity, confidence (complimented by humility), Poise and presence, sense of humour and emotional stability.
• Good marketing / selling and negotiation skills.
• Knowledge of basic banking operations and processes / product knowledge.
• Fair understanding of banking regulations.
• Fair written and oral communication skills.
• Knowledge of the Bank’s products and services.
• Good in PC skills.
• Knowledge of operating environment and major business transaction dynamics as they relate to the business location.
• Good customer relations and service excellence skills.
• Report writing and presentation skills.
• High level of confidence and integrity.
• Must possess a good personality to enable him / her relate well with people. Must be patient and self-drive.

Salary
N50,00.000 monthly + Commission, Pension and HMO.