Elizabeth Maddeux Limited was established to address the human resource challenges faced by small and medium-scale enterprises. Our goal is to facilitate organizational growth by providing comprehensive human resource services. We specialize in industries such as banking and non-banking financial institutions, pharmaceuticals, fast-moving consumer goods, man...
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The Direct Sales Agent (DSA) is responsible for generating new business by identifying prospective clients and promoting the company’s financial products, especially within low-income and underbanked communities.
The role requires active field engagement, customer acquisition, and loan origination in alignment with the Finance Company's mission to enhance financial inclusion.
Key Responsibilities
Identify and approach prospective clients in target markets to promote the company’s financial products.
Build and maintain a robust client base through proactive customer relationship management.
Provide after-sales support and maintain long-term relationships with clients.
Market savings, loans, and other microfinance products to individuals, micro-entrepreneurs, and SMEs.
Conduct sales presentations and product demonstrations to showcase the company's offerings.
Cross-sell the company's products to new and existing customers.
Conduct client needs assessments and provide recommendations on suitable financial solutions.
Educate clients on product features, repayment structures, and responsible borrowing.
Collect and verify required customer documentation and ensure accurate account or loan application processing.
Ensure compliance with internal policies, procedures, and regulatory guidelines.
Achieve assigned sales and customer acquisition targets on a daily, weekly, and monthly basis.
Maintain accurate records of all sales activities.
Submit timely sales activity reports and participate in performance review meetings.
Stay updated on market trends, competitor activities, and customer preferences.
Provide feedback for product/service development based on customer surveys and environmental analysis.
Participate in the recovery action on non-performing loans, including watch-listed accounts.
Ensure proper Know Your Customer (KYC) procedures to mitigate risks.
Requirements
Minimum of HND/B.Sc. in any discipline.
At least 1–2 years of direct sales experience in the microfinance sector is mandatory.
Proven knowledge of micro-lending practices and financial products.
Strong interpersonal and communication skills with a customer-centric mindset.
Ability to work under pressure and meet sales targets.
Familiarity with local markets and fluency in the predominant local language is an added advantage.
High level of integrity, discipline, and self-motivation.
Proficiency in Microsoft Office applications.
Compensation Breakdown
Competitive Salary (N150,000 - N180,000 Monthly)
Health Insurance
Annual performance bonus
Progressive workplace with career development opportunities.
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