Digital Marketing Executive at FMR AGENCY

Job Summary:

• We are looking for a creative and data-driven Digital Marketing Executive to join our  client team and elevate our client brand presence across digital platforms. The ideal candidate will have a passion for beauty and wellness, a deep understanding of current digital marketing trends, and the ability to drive customer engagement and conversions

Key Responsibilities:

• Research on industry related topics 
• Ability to develop and implement social media strategy for our Instagram, Facebook page, Twitter and Tiktok.
• Create and curate content for social media platforms that align with brands voice and tone while keeping up with the latest social media trends.
• Engage with customers on all our social media platforms respond to comments and messages
• Monitor social media analytics, review and adjust strategy accordingly.
• Provide product information and recommendations. Close Sales and forward orders to operations manager.
• Take customers orders via WhatsApp and Social media channels and forward concluded orders to operations to execute.
• Respond to customer inquiries via phone, WhatsApp and social media
• Take and resolve customer complaints and issues in collaboration with operations team (on logistics issue) and the CEO (on other issues)

Requirements:

• OND/HND in Marketing, Communications, or a related field.
• Proven experience in digital marketing, preferably in the beauty, skincare, or fashion industry.
• Strong understanding of digital marketing tools (Google Ads, Meta Ads Manager, SEO tools, email platforms like Mailchimp/Klaviyo).
• Proficient in social media management and content planning tools (e.g., Hootsuite, Buffer, Canva).
• Creative mindset with excellent communication and copywriting skills.
• Strong analytical skills and a data-driven approach to decision-making.