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  • Posted: Nov 9, 2021
    Deadline: Nov 16, 2021
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    First Bank of Nigeria Limited (FirstBank) is Nigeria’s largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank ...
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    Digital Channels Support Officer

    Job Identification: 362

    Job Description

    • Review onboarding documents and implement on the required platforms
    • Resolve all firstmobile/Firstmonie/USSD/online banking profile management issues
    • Token management and dispatch
    • Escalate issues requiring higher level of support
    • Merchant and corporate profile admin support on digital channels
    • Digital channel and ATM monitoring

    Requirements
    Education:

    • Minimum Education: First level Degree in any discipline

    Experience:

    • At least 2 years’ experience and willingness to learn is key recruitment criteria. Aptitude for web applications is an advantage.

    Method of Application

    Interested and qualified? Go to First Bank on hdbc.fa.em2.oraclecloud.com to apply

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