Digital Business Advisor - PREP at TechnoServe

ob Summary

• Working closely with the Senior Business Advisor, the Digital Business Advisor will play a critical role in the Plastics Recycling Programme in Nigeria (PReP) by overseeing advisory services and conducting all program activities and training services to beneficiaries, while also facilitating formal and informal networking and linkages with various stakeholders.
• S/he will facilitate business linkages, gather market intelligence, and monitor performance.
• The tasks outlined below are the key responsibilities of the business advisor, however, the employee will be expected to perform any tasks that are necessary within the context of the evolving needs of the project.

Primary Functions & Responsibilities
Project Inception Phase:

• Provide support to short-term consultants during market analysis study, which will include value chain mapping, enabling environment mapping, gender and social inclusion analysis.
• Conduct recruitment/enrollment of program beneficiaries using predetermined criteria.
• Assist the Senior Business Advisor, MEL Manager and Project Lead in developing the detailed project work plan.

Project implementation:

• Facilitate training sessions for beneficiaries, monitoring attendance and engagement to ensure adherence to program guidelines.
• Provide crucial linkages between plastic collectors and aggregators, and between aggregators and recyclers.
• Monitor the recruited plastic collectors, aggregators, and recyclers to ensure they are operating within the terms and conditions of the program’s agreement.
• Participate in monitoring, evaluation, and learning activities, contributing to the program's reporting and knowledge sharing.
• Ensure adherence to the program work plan, identifying and mitigating risks to successful project implementation.
• Collate feedback from the program beneficiaries through the program’s feedback mechanism.
• Embody and promote TechnoServe’s values, vision, and strategy, ensuring these are integrated into all program activities.
• Perform other duties in line with the evolving needs of the program.

EdTech Support & Capacity Building:

• Support the deployment of NovaEdTech solutions to train and onboard collectors, aggregators, and community users on platform use.
• Facilitate digital literacy sessions, webinars, and demo workshops tailored to low-tech users.
• Provide technical advice to improve the usability of Digital platforms for diverse user groups (youth, women, informal sector actors).

Scaling and Adoption of Digital Platforms:

• Work with program partners to integrate data flows from aggregators, collectors, and recycling partners into Digital systems.
• Track platform performance indicators (user registration, transaction volumes, redemption rates) and provide actionable recommendations.
• Identify opportunities for strategic partnerships with fintech, telecoms, and technology companies to enhance Digital platform functionality.
• Advise on innovative tech solutions that can strengthen the circular economy ecosystem and plastic value chains.

Basic Qualifications

• Bachelor's Degree / HND in Business Management, Marketing, Business Enterprise, Project Management, or relevant Social Sciences/ Humanities related discipline with at least 3 years’ experience working with communities living on less than $2 a day in educating clients/beneficiaries on business development and marketing goals while nurturing relationship with relevant stakeholders. Alternatively, at least 1 year experience in a similar field with a Master`s Degree.
• Agile Certification (CSM, PMI-ACP, CSPO, PSM etc).
• Demonstrated ability in working with small and growing businesses for at least 2 years post NYSC as a plus.
• Proven experience in stakeholder engagement, data collection and analysis, digital training delivery, and report writing.
• Ability to engage and advise a broad range of stakeholders, including senior management of private sector companies, donor representatives, and others;
• Demonstrated experience in report writing.
• Experience in the waste management or recycling sector.

Preferred Qualifications:

• Strong interpersonal skills with the ability to engage a wide range of stakeholders.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint); familiarity with Comcare and KoBoCollect is advantageous.
• Must have strong interpersonal skills.
• Exceptional communication skills, both written and verbal.

Required Languages:

• Excellent communication skills in written and spoken English. Proficiency in the local languages of Kano State is highly desirable.

Travel: 

• At least 40% with a willingness to travel to these communities.

Knowledge, Skills, and Abilities:

• Experienced in writing excellent reports.
• Must have strong interpersonal skills.
• Proven skills with Microsoft Office software (Excel, Word, PowerPoint). Knowledge of the use of Comcare, and KoBoCollect will be an advantage.
• Excellent communication skills in written and spoken English.