Development Chapter Lead (DevOps) at First Bank

Job Objective(s)

• Provide Strategic direction of application and solutions development
• To oversee the support of all application systems while ensuring that the deployment of the IT solutions complies with the Bank’s policies.

Duties & Responsibilities

• Oversee the successful completion of all work assigned to the unit
• Manage expectations of the unit’s internal and external customers
• Clearly communicate goals, organizational philosophies, and policies and procedures to the unit members
• Support BREAM in resource planning and skills management for the application solutions unit
• Manage the implementation and support of the organization’s application systems
• Direct efforts to work with BREAM to define business solutions, ensuring alignment with business strategies and priorities, as well as the target benefits expected
• Supervise the translation of change initiatives or business/user requirements into application systems delivery
• Support the articulation of user requirements in the context of business objectives through establishing and maintaining dialogue with users
• Track application systems developments through suppliers/other external sources
• Provide key inputs on application systems in the formulation of the IT strategy
• Manage hand-over/transfer of IS solutions to operational status
• Continually liaise with other IT units and business users to: understand business requirements for business applications, identify and evaluate the technical options for satisfying business requirements based on functionality, understand quality requirements, manage and report cost, etc.
• Provide leadership and technical guidance to reports
• Identify systems improvement opportunities by analysing best practices, technology trends.

Key Performance Indicators

• Execution of the IT Plan and realization of performance targets (actual against planned i.e. missed milestones or initiatives)
• Number of system components not aligned to defined enterprise architecture blueprint and standards
• Number of systems-related customer complaints
• Frequency of repeated quality audit exceptions
• Percentage of overdue incidents and problems
• Number of failed/delayed application releases
• Number of business requirements fulfilled
• Applications delivery budget versus actual budget
• Timeliness of Subordinate reviews and mentoring
• Effectiveness of Subordinate reviews and mentoring.

Job Requirements
Education:

• Minimum of First Degree or its equivalent in a Business / IT related discipline
• Master's, MBA or a recognized professional certification will be an added advantage

Experience:

• 12+ years of experience in designing, developing and delivering solutions
• 10+ years of management experience with 4+ years spent in senior management role.

Key Competency Requirements:
Knowledge:

• In-depth knowledge of software development frameworks, concepts and best practices
• In-depth knowledge of package/enterprise system implementation
• Proficient knowledge of structured systems analysis and design, and software development life cycle
• Project management skills – Project leader experience of medium to large size IT projects
• Good knowledge of enterprise applications systems such as Finacle 10, Oracle ERP, etc.
• Proven technical aptitude in several relevant application programming domains
• Working knowledge quality control/assurance
• Working knowledge of project management frameworks and standards
• Working knowledge and understanding of the strategic direction of the Nigerian Banking Industry
• Sound strategic planning and management skills
• Sound interpersonal and communication skills and the ability to work effectively with business stakeholders
• Sound conflict management skills
• Sound administrative and managerial ability
• Customer-centricity
• Creative, results-oriented and analytical with strong problem-solving capability
• Sound leadership and influencing ability
• Coaching.

Skills / Competencies:
Core SFIA 5 Skill Requirements:

• IT Governance (GOVN 5)
• Solution Architecture (ARCH 6)
• Systems Development Management (DLMG 7)
• Programming/ Software Development (PROG 5)
• Systems Integration (SINT 6)
• Porting/ Software Integration (PORT 6)
• IT Management (ITMG 5)
• Capacity Management (CPMG 4)
• Availability Management (AVMT 4)
• Service Level management (SLMO 5)
• Other SFIA 5 Skill Requirements
• Financial Management for IT (FMIT 5)
• Emerging Technology Monitoring (EMRG 4)
• Continuity Management (COPL 4)
• Software Development Process Improvement (SPIM 7)
• Project Management (PRMG 4)
• Benefits Management (BENM 5)
• Stakeholder relationship Management (RLMT 4)
• Learning Delivery (ETDL 4).

Reporting Relationships:

• Functionally reports to the Chief Technology Officer (CTO)
• Administratively reports to the Chief Technology Officer (CTO)
• Supervises: IT Application developments across custom solutions, core banking and MIS/Analytics.