Developer Advocate at Moniepoint Inc.

As a Developer Advocate, you will be the bridge between our powerful APIs and the developer community. Your primary responsibility is to empower developers to build with our products successfully. You will achieve this by creating exceptional technical content (documentation, articles, videos), fostering a vibrant community, and representing the voice of the developers within our product and engineering teams.

This role requires a unique blend of technical expertise, communication skills, and empathy for the developer experience.

What You'll Do (Key Responsibilities)

Content Creation:

• Write, maintain, and continually improve our technical documentation to ensure it is clear, accurate, and easy to follow.
• Author engaging technical articles, tutorials, and blog posts that showcase the capabilities of our APIs and guide developers on best practices.
• Create "how-to" videos, product demos, and webinars to visually explain complex concepts and integration processes.

Community Engagement:

• Be an active and authentic voice in the developer community. Engage with developers on forums, social media (Twitter/X, LinkedIn), Slack/Discord, and at events.
• Represent TeamApt/Moniepoint at developer meetups, hackathons, and conferences, both as a speaker and an attendee.
• Build and nurture relationships with key influencers and community leaders in the tech ecosystem.

Developer Support & Feedback:

• Act as the first point of contact for developer queries, providing support and guidance to help them overcome technical hurdles.
• Gather, prioritise, and channel feedback from the developer community back to our product, engineering, and design teams to drive product improvements.

Strategy & Outreach:

• Contribute to the overall developer relations strategy to grow awareness and adoption of Moniepoint's developer platform.
• Develop and maintain code samples, SDKs, and demo applications to make it even easier for developers to get started.

What We're Looking For (Qualifications)

• Proven Technical Experience: 3+ years of professional experience as a software engineer, with a strong understanding of web technologies, APIs (REST, GraphQL), and modern programming languages (e.g., JavaScript/Node.js, Python, etc.).
• Gift for Communication: Exceptional ability to break down complex technical scenarios into simple, digestible terms for both technical and non-technical audiences.
• Public Portfolio of Work: A demonstrable history of writing technical content. This could be a personal blog, contributions to company blogs, or articles on platforms like Medium, Dev.to, or Hashnode.
• Experience with Developer Audiences: Experience speaking at meetups, conferences, or webinars. You are comfortable and confident in front of an audience, whether in-person or virtual.
• Empathy and Passion: A genuine passion for helping other developers succeed and a deep sense of empathy for their challenges and needs.

Nice to Have

• Experience in FinTech or with financial APIs (payments, banking, etc.).
• Previous experience in a Developer Relations or Developer Advocate role.
• Experience creating and editing video content.
• Active participation in open-source projects or developer communities.