Depot Operations/ Key Account Logistics Manager at Lafarge Cement

About the job 

• The Depot Operations/Key Account Logistics Manager is responsible for working in conjunction with the logistics function to devise strategy and create solutions that will increase customer service levels and provide cost saving opportunities for the organization through effective Key Account logistics fleet deployment that would meet Group Safety Standard. 
• He/she is to focus on developing innovative solutions to some of the standard Key Account logistics fleet Operations management. -  transport capacity optimization, transport scheduling etc.
• He/she is also to ensure effective planning, coordination of all depot operations, and initiate/ implement the depot strategy for effective resources deployment with the aim of achieving effective stock management/depot profitability.

What you'll be doing 

• Facilitate the development of a robust health and safety procedure in partnership with the Head of Logistics & Health and safety Manager
• Responsible for the provision of effective transport services to service Key Account customers and support i.e. Flatbeds, Bulk Tanker etc. for our Ashaka Plant
• Responsible for all Key Account transport contracts performance to ensure full compliance with provisions by all parties
• Ensure all Key Account fleet in the Operations transport comply strictly with the Group’s Health and Safety Provisions as contained in the Road Safety Advisories
• Works with the Logistics Controller in monitoring in analyzing the performance of the contracted Key Account trucks with a view to achieve the projected savings of the full year transport cost
• Develop relationship management strategies to manage existing drivers and transporters unions, key transporters, government agencies, traditional rulers and pressure groups most especially in communities where we have business operations and financial institutions supporting our Key Account logistics service providers.
• Responsible for the development of relationships with key internal stake holders at Plant levels i.e Dispatch Managers, Plant Manager, Production Manager, Health and Safety manager’s, etc for effective management of Depot and Key Account Operations.
• Coordinate all depot Operations to ensure good are received and dispatched according to company policy and procedures.
• Initiate and implement depot strategy to guarantee effective human and resource management across the depots with the aim of ensuring the profitability of each depot
• Liaise with Head of logistics on Network Design and evaluate siting of depots at strategic locations to serve as hubs/transit storage based on market share and product shelf presence
• Work in conjunction with the Head of logistics initiate cement re distribution from the depots/hubs to ensure customers satisfaction and take opportunities of servicing emerging markets
• Liaise with Head, customers service and sales to initiate replenish orders and create stock visibility across the depots
• Coordinate all depot activities to ensure proper stock management and minimize stock out and damages while also ensure customers service at all times

Key Account Operations

• Carrier Performance
  • Ensures THE DEDICATED KEY ACCOUNT LOGISTICS PROVIDERS provide in a timely manner an adequate number of Service Resources to achieve the minimum trips/truck and cost savings in accordance with the provisions of the agreement, the Service Specification and the Company’s requirement
  • Responsible for monitoring the deliveries of the Products on the date and within the delivery window or within the Journey management plan for the route
  • Work with the Representative of the Key Account transporter to convey a Joint Management Meeting on a date they agree in the calendar month following the end of each calendar month at which time Services will be reviewed and key matters shall be discussed
• Tracking of Service Resources - 100%
  • Ensures THE KEY ACCOUNT SERVICE PROVIDERS’ Services resources are equipped with tracking devices to enable the Company visibility and tracking of its Products under this Agreement. And shall conduct quarterly assessment of these KPI and make recommendations to Lafarge on the KPI which.
  • Visibility of Service Resources – Minimum level of 95%: 
  • Ensure all Service Resources are visible by the Company’s GPS system during the performance of the Services. The error margin being +/- 5% and 100% being the optimum performance of this KPI, which THE TRANSPORTER shall seek to achieve. Make recommendations to Lafarge Management for any violation of this KPI
• Leads investigation and resolution of issues surrounding delays, customer and transporter complaints across the Operations.
• Ensure coordination of all transport planning, routing and Implement load scheduling with a view to achieve a good truck cycle time for the form the other transporters
• Ensure transport department operational expenses are consistent with approved budgets.
• Works with the Head of logistics & Health and Safety Manager in the implementation of 5 pillars of logistics - Contractor management; vehicle management; driver management; Journey management and Load Management with a view to develop our transporters to 5 star and promote safety management system through transporters’ safety audits
• Responsible for Transport plan and capacity check on a weekly horizon as an output from Sales and Operations Planning
• Implement Business rules for daily transport optimization
• Leads Management of Carrier Operational Performance

Depot Operations

• Implementation of the company’s health and safety policy through effective risk assessment and good housekeeping across the depot
• To ensure that the company RT policies are monitored and adhered to across the depot and continuous drivers’ engagement and tools box talk.
• To understand customer needs & behavior and get feed on quality of service based on the Company’s Policy and Strategy.
• Liaise with Head customer services and on time delivery manager to coordinate and monitor truck turnaround and utilization by putting in place depot check-in/out procedure.
• Create a robust logistics/customers interface across the depot focused on delivering exceptional customers services with defined key performance indicators   

Management

• Measure the general performance on the trucking strategy and transport operations set KPI’s against goals, assess the needed optimization, propose/challenge related action plans.
• Ensure proper communication of actions, related decisions to all people concerned
• Responsibilities include: 
  • Interviewing, hiring under the control of the company policy, and training employees.
  • Planning, assigning, and directing work
  • Appraising performance
  • Resolving problems
  • Manage a continuous improvement plan and identify the “best practices” in and outside Lafarge group.

What we are looking for 

• Bachelor's Degree in Engineering/Business Discipline including some procurement/Admin functional experience
• Professional certificate in Logistics/Supply chain management
• A minimum of 5 years of experience in Supply Chain or logistics, 
• Understanding of a cement inputs and production process will be an added advantage
• Strong understanding of Logistics and sales functions as well as logistic process& scheduling procedures
• Ability to interpret financial data and estimate costs (analytical skills)
• Capability to drive Lafarge safety standards within logistics and transportation activities