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    • Debt Recovery Officer at Bytefin Nigeria limited

    Posted: Nov 19, 2021
    Deadline: Not specified
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  • Debt Recovery Officer

    Job Description:

    A Loan Recovery Officer recovers overdue payments on accounts, tracks debtors down by phone or mail, assists them to make payments by negotiating repayment plans, and encourages them to find alternative payment solutions.

    JOB DESCRIPTION :

    • Contacting & Interacting with Debtors via telephone.
    • Collecting payment on debts.
    • Understanding reasons for late payment.
    • Ensuring the resolution of delinquent accounts.
    • Tracking outstanding debts.
    • Plan course of action to recover owed money.
    • Negotiating payoff deadlines and payment plans.
    • Adherence to call script and call center policies.

    REQUIREMENTS:

    • Sound knowledge of collection practices, regulations and procedures, and telephone mannerisms.
    • Solid understanding of repayment schedules and bad debt management
    • Proficient in preventing losses, controlling delinquent balances, and collecting delinquent accounts
    • In negotiation and Debt Settlement with the client, collections agents should develop and enact payment plans that eliminate the debt and are manageable for the customer.
    • Ability to work with others in a close manner, Good computer skills, Good multi-tasking skills.
    • To maintain and grow sales and gross margin for the product range in line with company budgets and strategic plans.
    • . MUST reside in Lagos.
    • Must have an Andriod Phone
    • Compile Reports.
    • (Daily and Weekly) Performance bonus based on KPI.

    Method of Application

    Interested and qualified? Go to forms.gle to apply

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

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