Debt Recovery Agent (Hausa Speaking) at Mwanga November, 2022

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- Debt Recovery Agent (Hausa Speaking) at Mwanga
- View Jobs in ICT / Telecommunication / View Jobs at Mwanga
Posted: Nov 3, 2022

Deadline: Nov 30, 2022
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Mwanga is a tech-driven business process outsourcing services company. We have a highly skilled and agile team that effectively fits into your teams and carries out a major process to result in an upward scale in your profitability.
Read more about this company

Debt Recovery Agent (Hausa Speaking)
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 0 - 2 years
- Location Lagos
- Job Field Art / Crafts / Languages , Customer Care
Location: Lagos

Job Description
- Manages recovery of overdue loan.
- Contacting customers daily/weekly and informing them of their overdue loans.
- Following up with customers daily/weekly on previous payment redemption date.
- Advising customers on the best payment options and negotiating suitable payment plans.
- Thoroughly understands assigned portfolio and product.
- Responding to customer queries and escalating accordingly.
- Maintaining accurate, up-to-date customer account information.
- Reporting accurate customers feedback daily/weekly.
Job Specification
- Minimum Qualification: HND / B.Sc.
- 0 - 2 years work experience.
- Previous experience intele-collections or customer service will be an added advantage.
- Fluency in Hausa Language.
- Strong Written, Communication and Negotiation skills.
- Strong command of English Language and at least, one other local or international language.
- Agile, Teachable and willing to learn.
- Ability to collaborate with a team in a fast-paced environment.
- Attention to detail and strong Listening skills.
- Persuasive, sales/marketing and analytical skills will bean added advantage.
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Method of Application

Interested and qualified candidates should send their CV to: careers@mwanga.ng using "Debt Recovery Agent (Hausa Speaking)" as the subject of the mail.

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Debt Recovery Agent (Hausa Speaking) at Mwanga

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Debt Recovery Agent (Hausa Speaking) at Mwanga

Debt Recovery Agent (Hausa Speaking)

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