Data Center Infrastructure O&M Management Engineer at MacTay Consulting

Role Description

• This is a full-time on-site role as a Data Center Infrastructure O&M Management Engineer located in Lagos.
• As a Data Center Infrastructure O&M Management Engineer, you wilbe responsible for managing and maintaining the operation and maintenance of data center infrastructure, ensuring reliability, security, and efficiency.
• You wilalso monitor and troubleshoot data center equipment, perform preventive and corrective maintenance, and collaborate with cross-functionateams to optimize data center operations.

Job responsibilities:

• Develop and monitor the IT equipment installation process and ensure that the vendor (Party B) strictly adheres to the specifications
• Manage IT equipment installers, including scheduling, assigning tasks, and monitoring the quality of work
• Review and approve IT equipment installation plans to ensure compliance with data center regulations and security requirements
• Supervise the whole process of IT equipment installation, cabling, configuration, and testing to ensure that the acceptance specifications are met.
• Monitor the spare parts replacement process, including fault diagnosis, spare parts application, replacement, and test verification.
• Performs routine inspections of data center equipment to ensure that alequipment is operating properly and capacity requirements are met.
• Quickly respond to and handle emergencies and faults to ensure the stability and security of the equipment room.
• Review and optimize the spare parts management system to improve the spare parts utilization and replacement efficiency.
• Coordinate with the supplier (Party B) to maintain devices and rectify faults, and ensure that the specified process and time requirements are complied with.
• Regularly assess the quality of work performed by suppliers, provide feedback and drive improvement
• Manage the internaIT O&M team and train team members to master the latest IT equipment management and troubleshooting skills.
• Develop and update Standard Operating Procedures (SOPs) for IT equipment installation, maintenance, and troubleshooting
• Work with Procurement to ensure that purchased IT equipment and spare parts meet the technicarequirements and compatibility standards of the data center

Job Requirements

• Bachelor's degree or higher in Computer Science, Network Engineering or related field
• Data center IT O&M experience preferred
• In-depth knowledge of installation, configuration and maintenance processes for servers, storage and networking equipment
• IT project management experience, familiar with the planning and execution of IT equipment installation projects
• Excellent people management skills with the ability to effectively manage and coordinate installers and technicians
• In-depth knowledge of data center operationasecurity practices and procedures
• Professionacertifications, such as CCNA, CCNP, MCSE, and ITIL
• Proficiency in Microsoft Office, Word, PPT, Excel, etc.
• Excellent vendor management skills, with experience managing IT outsourcing services
• Strong problem analysis, problem solving and decision making skills with a strong sense of responsibility
• Excellent communication, negotiation and project management skills
• Ability to work under pressure and respond quickly in emergency situations
• Accepting emergency handling faults during non-working hour
• Excellent problem-solving and analyticaskills
• Strong communication and collaboration skills
• Attention to detaiand ability to work in a fast-paced environment