Data Analyst (Service MIS) at Ascentech Services Limited

Job Description

• Support NSM on day to day operational activities -report sharing and follow up with SVCs
  ( All brand open pending jobs / cannibalization / replacements / DWR correctness etc.)
• Support NSM for approvals and customer data data base management
• Report Compilations - KPI Performance / Supplier Spare parts status / Safety Stock etc.
• Follow ups with SVCs for email & social media escalation closures
• Stock Recovery follow up and update
• Cannibalization / Replacement / Local Purchase Document Verification
• Trade Issues database maintaining & tracking
• Performance reports of Service KPIs on daily, monthly, quarterly, half- yearly and yearly basis
• Work effectively as part of a team to achieve individual, team and organizational objectives, sharing knowledge and skills as appropriate
• CRM Operation updating.

Requirements

• Bachelor's Degree
• Minimum of 5 years experience into MIS data management- Customer Service Department