Customer Support Representative at EMGE Resources

Customer Support Responsibilities:

• Managing incoming calls.
• Building good relationships with customers.
• Resolving complaints and following up on resolutions.
• Identifying customers' needs.
• Following procedures and policies.

Customer Support Requirements:

• Must reside in Abuja.
• High school diploma or equivalent.
• Experience in customer service.
• Strong telephone etiquette.
• Familiarity with CRM tools.
• Excellent communication skills.
• Ability to manage multiple tasks at once.
• Ability to adapt to different personalities.