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    • Customer Support Officer (Male) at Vivid-Tech Solutions and Services

    Posted: May 3, 2023
    Expires: May 10, 2023
    View Jobs in ICT / Telecommunication
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  • Vivid-Tech solutions and services is Nigeria's foremost messaging service provider on mobile and web plaforms. Our platform is hinged on Messaging-as-a-Service (M-a-a-S) model which enables interested customers subscribe to our services for special alerts and notifications. In today's global market environment where organizations are faced with the increased costs and regulations associated with messaging services, Vivid-Tech Solutions and Services offers fast, reliable and accurate Messaging-as-a-Service (M-a-a-S) Solutions specifically tailored to meet the needs of our clients.

    View All Jobs at Vivid-Tech Solutions and Services


     

    Customer Support Officer (Male)

    Job Description

    • Ensure prompt response to customers' requests and enquiries at all times and across all channels
    • Acknowledge and provide relevant assistance needed to resolve customer complaints promptly.
    • Ensure customer satisfaction and provide professional customer support.
    • Escalate customer complaints/enquiries and other observations to relevant personnel as appropriate
    • Enlighten customers about the company's products and services aimed at promoting customer satisfaction and continuous patronage
    • Provide first-level technical support services.
    • Monitor and maintain customer database.

    Requirements

    • Candidates should possess an OND qualification.
    • 0-2 years of work experience.
    • A male is required.
    • IT Students can apply
    • Must be ready to work on weekends (Saturday / Sunday including Public Holidays) off day is available.
    • Must be ready to operate on shift (Morning / Night).
    • Working knowledge of the computer is required.
    • Must have excellent communication skills.

    Check how your CV matches this job

    Method of Application

    Interested and qualified candidates should send their CV to: bmacaulay@xplugng.com using the Job Title as the subject of the email.

    Build your CV for free. Download in different templates.

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