Customer Services Officer at Tempkers Limited

Responsibilities

• Listen to customers’ concerns, issues and questions
• Resolve customers’ concerns and answer customers’ questions to your best ability
• Maintain a positive attitude and calmly respond to customers’ complaints
• Attract customers by promoting the product and company positively, answering questions and addressing concerns as they arise
• Recommend possible products to meet the customers’ needs
• Refer issues and questions to managers if necessary

Requirements

• Should have a B.Sc in Mass communication or any related course
• Should have good communication skills
• Should be actively decisive
• Should be adaptive
• Be required to work Mondays to Saturdays