Customer Service / Sales Representative at RS Hunter Limited

Key Responsibilities:

• Greet customers warmly and assist them in selecting party items for events such as birthdays, graduations, baby showers and holidays
• Promote products, upsell party packages, and recommend complementary items
• Maintain excellent product knowledge and stay updated on new arrivals and promotions
• Process sales transactions accurately (cash, POS, and online orders)
• Handle customer inquiries, complaints, and returns professionally
• Keep the sales floor clean, organized, and visually appealing
• Assist with stock restocking, inventory checks, and merchandise displays
• Support marketing efforts by informing customers about promotions and events
• Build and maintain long-term relationships with repeat and corporate customers

Requirements

• 2+ previous customer/sales rep or retail experience preferred (party or gift store experience is a plus)
• Strong communication and interpersonal skills
• Friendly, persuasive, and customer-oriented attitude
• Basic computer, math and POS system skills
• Bachelor's Degree in a relevant field.