Customer Service Representatives at Brit Property Nigeria

Job Description

• Acquire full knowledge of the company's product and services in other to respond effectively to client inquiries and complaints
• Build professional rapport with clients by acknowledging and resolving clients complaints via phone, email and in-person.
• Direct clients to company's website where necessary
• Prompt update of client's records including notes about all interactions
• Create and maintain reports about all customer interactions
• Attend weekly staff and departmental meetings
• Participate in team-building activities
• Persuade clients to complete payment.

Note: Proximity to Ajah is Compulsory