Customer Service Representative at Wellington Clinics

Job Description

• The successful candidate will be responsible for managing and responding to correspondence related to Emergency Neurosurgery cases, ensuring timely communication, professionalism, and efficient service delivery.

Responsibilities

• Handle all incoming and outgoing correspondence on emergency neurosurgical cases
• Provide clear, courteous, and timely communication with patients, families, and referring facilities
• Maintain accurate documentation and follow up on all emergency-related inquiries
• Assist with patient support services as required
• Work closely with the clinical team to ensure effective information flow

Requirements
Required Course of Study:

• Applicants must hold a degree in any of the following:
  • Public Administration.
  • Public Relations.
• Minimum of 2 years relevant work experience in customer service, front desk, or client relations
• Experience in a medical or emergency service environment is an added advantage.

Salary
N200,000 monthly.