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  • Posted: Aug 12, 2022
    Deadline: Not specified
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  • When you seize the opportunity to travel abroad, you ignite an exclusive journey of discovering new worlds. You open yourself up to uninterrupted relaxation, capturing unique moments along every step of the way. Where do you want to go? What do you want to see? VIP Express Tourism Limited can take you and your family there. Tell us your dreams, let us sha...
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    Customer Service Representative

    We are recruiting for the role of a customer service officer/ reservationist at VIP Express Tourism Ltd, In order to be successful in this role you must be agile, compelling, enthusiastic, and have a top-notch communication skill.

    JOB DESCRIPTION

    • Keeping in touch with all clients in order to service their queries, questions and needs
    • Responding promptly to clients’ emails and correspondences with 24hours
    • Politely and professionally attend to calls
    • Booking clients for formal host training sessions
    • Following up on all client’s complaints passed on by any department in the organisation.
    • Meeting with clients at VIP Express Tourism offices in order to discuss any client’s complaints, queries and possible solutions to the before mentioned
    • any other task that may be assigned to you

    QUALIFICATION

    • LLB, BSC, HND
    • qualification as a legal practitioner is an added advantage 
    • work experience in a similar role will be an added advantage

    CORE SKILLS

    • Great interpersonal & communication skills
    • Excellent negotiation and persuasive skill.
    • Exceptional customer service delivery

    Method of Application

    Interested and qualified candidates should forward their CV to: hrlagos@vipnig.com using the position as subject of email.

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