Customer Service Representative at Uncle Stan's Foods

We are currently recruiting qualified and customer-focused individuals to fill the position of Customer Service Representative (CSR) across our outlets.

Available Locations:

• Ikoyi
• Osapa (Lekki)
• Admiralty (Lekki Phase 1)
• Opebi (Ikeja)

Job Summary:

The Customer Service Representative will be responsible for providing excellent customer service, taking and processing orders accurately, and ensuring a positive dining experience for customers. The ideal candidate should be professional, attentive, and able to work efficiently in a fast-paced Quick Service Restaurant (QSR) environment.

Key Responsibilities:

• Welcome and attend to customers in a friendly and professional manner.
• Take customer orders accurately and ensure proper order processing.
• Handle customer inquiries, feedback, and complaints professionally.
• Ensure effective communication between the service area and kitchen staff.
• Maintain cleanliness and organization of the service and dining areas.
• Ensure orders are delivered accurately and promptly.
• Support daily outlet operations and collaborate effectively with team members.
• Uphold the company’s customer service standards and brand reputation.

Requirements:

• Minimum of a B.Sc. degree in any relevant field.
• 2-5 experience in customer service within a Quick Service Restaurant (QSR) environment is preferred.
• Strong communication and interpersonal skills.
• Ability to work efficiently in a fast-paced environment.
• Professional appearance and positive attitude.
• Strong attention to detail and good problem-solving skills.
• Must be punctual, reliable, and able to work effectively within a team.
• Candidates must reside close to the outlet location they are applying for.

Work Locations:

Successful candidates will be assigned to one of the following outlets: Ikoyi, Osapa, Admiralty, or Opebi.