Customer Service Representative (Sales Representative) at FMR AGENCY

About the Role

• We are seeking a customer-focused and detail-oriented Sales Representative/Customer Service Officer to join our team. The ideal candidate will be responsible for attending to walk-in customers, managing stock, and ensuring excellent customer experiences both in-store and over the phone. This role also requires close collaboration with the social media/content team to align offline sales with online promotions.

Key Responsibilities

• Attend to walk-in customers and guide them through their purchases.
• Provide excellent customer service to both in-store and phone inquiries.
• Inspect and verify the condition of new stock upon arrival.
• Arrange stock and maintain display shelves in line with company standards.
• Maintain accurate inventory and stock level records.
• Ensure proper handling and storage of electronics and accessories.
• Collaborate with the social media/content team to align sales with online campaigns.
• Monitor stock to prevent mismanagement or loss.

Requirements

• Minimum of National Diploma (ND) or equivalent.
• 2–3 years’ proven experience in sales, customer service, or inventory management.
• Strong communication and interpersonal skills.
• Basic computer literacy.
• Trustworthy, reliable, and detail-oriented.
• Ability to multitask and work in a fast-paced environment.
• Must live in Bodija or it environ.

Compensation
N100,000 Monthly