Customer Service Representative - Real Estate at Royal Resource Management (RRM)

Description

• We are seeking a customer-focused and professional Customer Service Representative to handle client interactions and ensure a seamless customer experience. If you have excellent communication skills and a passion for real estate, this role is for you.

Your Role

• Respond to customer inquiries via phone, email, and in person
• Provide accurate information about property listings and services
• Assist clients with inquiries, bookings, and transactions
• Maintain a professional and friendly relationship with customers
• Resolve customer complaints efficiently and professionally
• Work closely with the sales and marketing team to enhance client satisfaction

Who We Need

• Bachelor’s degree or equivalent experience in customer service or a related field
• Previous experience in customer service, preferably in real estate
• Excellent verbal and written communication skills
• Strong problem-solving and conflict-resolution abilities
• Ability to work under pressure and manage multiple client interactions
• Abuja-based candidates preferred