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  • Posted: Oct 9, 2020
    Deadline: Oct 16, 2020
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    Owens and Xley Consults is a Lagos based company that offers business advisory and consulting services to help Small and Medium-sized Enterprises (SMEs). Our Mission is to provide quality insights, tools and resources needed to build a sustainable business.
    Read more about this company

     

    Customer Service Representative

    Location: Magodo, Lagos

    Description

    • Post daily on the Instagram page to drive customer retention
    • Receive and make customer calls.
    • Record documentation of all customer interactions with contact details.
    • Reply all DM's and emails
    • Keep records of customers and seller's testimonials.
    • Give daily operations feedback details to management.
    • Perform related tasks as assigned.

    Requirements

    • HND / BSc in a relevant field.
    • Proven work experience (Minimum of 1 year) in a similar role.

    Skills:

    • Strong interpersonal skils.
    • Social media management skills.
    • Must be able to resolve and escalate customer complaints

    Salary
    N50,000 

    Method of Application

    Interested and qualified candidates should forward their CV to: recruitment@owensxley.com using the position as subject of email.

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