Customer Service Representative at Owens and Xley October, 2020

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- Customer Service Representative at Owens and Xley
- View Jobs in Consulting / View Jobs at Owens and Xley
Posted: Oct 9, 2020

Deadline: Oct 16, 2020
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Owens and Xley Consults is a Lagos based company that offers business advisory and consulting services to help Small and Medium-sized Enterprises (SMEs). Our Mission is to provide quality insights, tools and resources needed to build a sustainable business.
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Customer Service Representative
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 1 year
- Location Lagos
- Job Field Customer Care, Success and Service
Location: Magodo, Lagos

Description
- Post daily on the Instagram page to drive customer retention
- Receive and make customer calls.
- Record documentation of all customer interactions with contact details.
- Reply all DM's and emails
- Keep records of customers and seller's testimonials.
- Give daily operations feedback details to management.
- Perform related tasks as assigned.
Requirements
- HND / BSc in a relevant field.
- Proven work experience (Minimum of 1 year) in a similar role.
Skills:
- Strong interpersonal skils.
- Social media management skills.
- Must be able to resolve and escalate customer complaints
Salary
N50,000
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Method of Application

Interested and qualified candidates should forward their CV to: recruitment@owensxley.com using the position as subject of email.

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Customer Service Representative at Owens and Xley

Customer Service Representative

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