Customer Service Representative at Outcess Solutions Nigeria Limited

Location: Mainland (Opebi / Ikeja), Lagos

Job Description

• Build customer interest in the service and product offered by the company.
• Educate customers on new and existing products on the network.
• Effective and professional Brand cross selling of company products & services.
• Deliver world-class customer service by cross-selling with vibrancy and personal confidence.
• Provide accurate product information and serve as a knowledgeable resource for customers.
• Manage daily customer requests and enquiries during contact, ensuring issues are appropriately, accurately and promptly escalated for further escalation for resolution.
• Follow through on commitments made to customers in the course of selling.

Qualifications

• Interested candidates should possess a B.A / B.Sc / HND / Experienced OND / NCE / B.TECH / B.ED, B.ENG / NCE qualification.
• 0 - 3 years of work experience.
• Candidate must have Completed NYSC very compulsory
• Candidate must reside within and around Opebi Ikeja Agege, Ogba, Ojodu Berger, Ikeja, Maryland, Iyanapaja, Ketu, Alapere, Obanikoro, Fadeyi, Stadium, Yaba, Mushin, Obalende, Mile12, Ojota, Bariga, Oworonshoki, Iyanaoworo, Oregun
• Applicant must not be more than 34years
• Good Communication skill
• Computer Literate
• Fluent in the English Language.

Remuneration

• N40,000 - N45,000 monthly
• HMO