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  • Posted: Sep 14, 2021
    Deadline: Oct 12, 2021
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  • OUTCESS is an integrated customer engagement and business process outsourcing company. We deliver innovative digital solutions that empower and optimize the performance of people, teams and organizations.
    Read more about this company

     

    Customer Service Representative

    Location: Opebi-Ikeja, Lagos

    Job Description

    • Build customer interest in the service and product offered by the company.
    • Educate customer on new and existing products on the network.
    • Effective and professional Brand cross selling of company products & services.
    • Deliver world class customer service by cross selling with vibrancy and personal confidence.
    • Provide accurate product information and serve as a knowledgeable resource for customer.
    • Manage daily customer requests and enquiries during contact, ensuring issues are appropriately, accurately and promptly escalated for further escalation for resolution.
    • Follow through on commitments made to customers in the course of selling.

    Qualifications / Skills

    • Interested candidates should possess a B.A / B.Sc / HND / Experienced OND / NCE / B.Tech / B.ED, B.Eng / NCE qualification.
    • Candidate must have Completed NYSC very compulsory
    • Candidate must reside within and around Opebi-Ikeja, Agege, Ogba, Ojodu Berger, Ikeja, Maryland, Iyanapaja, Ketu, Alapere, Obanikoro, Fadeyi, Stadium, Yaba, Mushin,Obalende, Mile12, Ojota, Bariga, Oworonshoki, Iyanaoworo, Oregun
    • Applicant must not be more that 34years
    • Good Commuication skill
    • Computer Literate
    • Fluent in English Language

    Salary and Other Benefits

    • N40,000 - N45,000 Monthly.
    • HMO.

    Method of Application

    Interested and qualified candidates should send their CV to: [email protected] using "CSR Lagos" as the subject of the mail.

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

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