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  • Posted: Nov 15, 2021
    Deadline: Nov 22, 2021
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  • Founded in 2019, The Nirvana Synergy Company is a company that has a Vision to provide top quality products that solves everyday challenges of our customers in Nigeria and beyond. We pride ourselves in being a workplace that works hard, has fun, and serves our clients with A+ quality every day.
    Read more about this company

     

    Customer Service Representative

    Job location: Okota

    Term of employment: Full  time job

    Salary: N45,000

    Reports To: The supervisor 

    Job Overview

    The customer service representative will act as a liaison, provide product service information answer questions and resolve every emerging issues that customers may face with accuracy and efficiency.

    Responsibilities and Duties

    • Managing incoming calls and customer service inquiries.
    • Closing sales that will develop into return customers and new customers.
    • Identifying and assessing customers needs to achieve satisfaction.

    ·      Building sustainable relationships and trust with customer accounts through open and interactive communication.

    ·      Meeting personal/customer service team sales targets and call handling quotas.

    Job Requirement

    • Must be a good team player
    • Must possess good character traits and personality 
    • Must have atleast 2 years experience as a customer service representative
    • Must have the ability to multi-task, prioritize, and manage time effectively
    • Must have customer orientation and ability to adapt/respond to different types of characters
    • Must have excellent communication and presentation skills
    • Must have at least OND
    • Must live within Okota/Ago/Isolo and environs
    • Must not be above 26 years of age

    Method of Application

    This job has expired. Application is no longer allowed

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

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