Customer Service Representative at Monmartt Kids March, 2023

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- Customer Service Representative at Monmartt Kids
Posted: Mar 21, 2023

Expires: Not specified

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Monmartt is a one stop store for babies to toddlers . We feature great varieties of products for Newborn, Infants and Toddlers. Our aim is to ensure that we meet all our clients needs with efficient customers services inline with our policy and procedure.
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Customer Service Representative
- Job Type Full Time
- Qualification BA/BSc/HND , NCE , OND
- Experience 1 - 3 years
- Location Lagos
- Job Field Customer Care, Success and Service
- Salary Range ₦50,000 - ₦100,000/month
Responsibilities
- Attend to customers online via various platforms.
- Answer phone calls.
- Attend to customers online via all platforms.
- Maintaining a positive, empathetic and professional attitude towards customers at all times.
- Acknowledging and resolving customers' complaints.
- Processing orders, forms and requests.
- Keeping records of customers interactions, transactions, comments and complaints.
- Ensuring customer satisfaction.
Working Hours:
- Mondays to Saturdays: 8:30am to 7pm
- Sundays: 12:00pm to 06:00pm.
- 6 Off days in month including 2 Sundays.
Requirements
- Candidates should possess an OND / N.C.E / HND / Bachelor's Degree with 1 - 3 years relevant work experience.
Salary
N60,000 Monthly.
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Method of Application
Interested and qualified candidates should send their CV to: contactus@monmartt.com using the Job Title and Location as the subject of the email.

Note
- Candidates is expected to resume immediately.
- Candidate should reside within a reasonable commutable distance from Adeniji, Lagos Island.
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